I'm very unsatisfied with all your consumer service!!! I think it absolutely was more cost-effective for you To achieve this to me than to operate the flight that I was initially on, as the flight was not comprehensive.
There's no American Airways shopper service email address shown over the official Site, having said that There's a kind you may submit by the web site that sends your message to the customer relations Section. You are able to obtain the e-mail variety below: .
it really is pitiful to have to report that my numerous email messages to Buyer Relations have not been answered as of up to now Oct 29, a total lack of probably the most elementary courtesy towards an eighty four years old To start with-Course passenger and Regular Flier….
I a short while ago experienced a flight cancelled by American Airways and stood inside of a line for 45 minutes to acquire rebooked on A different flight. I had been shocked to learn the gate brokers didn't Have a very watch in the obtainable USAIR flights.
Me and my spouse needed to deal with a maintenance situation for the airport, flying from JFK to MIA (AA2299),as a result of which we needed to change the flight .Immediately after conveying the issue into the crimson jacket AA personnel, the flight was transformed, and we had been guaranteed to be seated inside the top notch as we were supposed to on the initial flight (my wife is seriously Expecting).
I spent two hrs in addition to a half at AA counter and did not have the choice as I are actually told or to free my ticket and go household
I understand that it could be some time prior to USAIR and American computer software are going to be synched. But, there is not any basis for your agents to become so disconnected.
Discover issues speaking to AA reservation by telephone, its constantly chaotic and not possible to speak to the reservation workers, once contacted. Would prefer to communicate by electronic mail, you should give me an email deal with of imp source Ecuador Reservation Section. Many many thanks.
we usually fly united. usually. just lately, on the other hand, we experienced the chance to purchase a Considerably decrease fare on the web through american airlines. now i see why it had been reduce — purchaser service was atrocious, the web site didn’t perform appropriately, and i lost out on a superb offer.
I was on keep for about 40 minutes, with regular ‘updates’ from the supervisor named Tony…who was calling some unknown Office to check on the second, lacking voucher….when…Indeed,, I was Minimize off! I named again…only being instructed the hold out can be eighteen-twenty five minutes. I’m however ready on this phone back. This excursion would be the excursion of a life span for my husband, a wounded veteran and cancer survivor.
following a delayed flight out of Detroit simply because there wasn’t a running PA system( which we were being informed was FAA necessary). We reloaded on a similar airplane and flew to Dallas over 2 hrs later on. ( the flight attendants had to walk the ailes to talk). our flight was to leave at 600am. we at last left at 1145am. Upon arriving in Dallas we had been rushed to our future gate for Denver. On arriving in Denver late afternoon, we experienced no baggage. We were advised it would be on among the upcoming 3 flights from Dallas.
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